How Can We Help?
Find answers to common questions or reach out to our support team.
Frequently Asked Questions
Getting Started
Click 'Start Free Trial' on our homepage, enter your email and create a password. You'll be guided through setting up your first child profile and can start exploring immediately.
Our platform is specifically designed for children ages 3-6, covering pre-K through early kindergarten skills.
The Daily 5-a-Day is our core learning model where children complete 5 short activities (3-5 minutes each) across different learning domains: Literacy, Math, Science, Art/Music/Movement, and SEL.
Account & Profiles
Individual plans include 1 child profile. Family plans include up to 4 child profiles, with options to add more for a small additional fee.
Yes! Simply use the profile switcher in your dashboard or classroom space to toggle between your children's accounts.
Billing & Subscriptions
Individual plans start at $9.99/month or $69/year. Family plans are $14.99/month or $119.99/year. Schools and libraries have custom pricing.
Yes! All new accounts receive a 7-day free trial with full access to the student curriculum and parent dashboard features.
You can cancel anytime from your Account Settings. Go to Settings > Subscription > Cancel Subscription. You'll retain access until the end of your billing period.
Technical Support
Miss Humblebee’s Academy works on desktop computers, laptops, tablets (iPad, Android), and modern web browsers (Chrome, Firefox, Safari, Edge).
Try clearing your browser cache and cookies first. If issues persist, contact our support team at support@misshumblebee.com with details about your device and the problem.
