Families & homeschoolers
Get help with signup, learner profiles, Daily 5 routines, progress, devices, plans, and subscriptions.
Search common questions, follow guided fixes, or connect with the support team. Start with the topic or phrase that best describes what you need.
Each topic opens a focused set of answers so families, educators, creators, and organization teams can move faster.
Search by phrase, filter by category, then open the article that best matches what you are trying to do.
Start with self-service help, then move to the right product, organization, or partnership team when the question needs a person.
Get help with signup, learner profiles, Daily 5 routines, progress, devices, plans, and subscriptions.
Route questions about team access, classrooms, licensing, implementation, family access, and rollout support.
Find Lesson Builder, creator, publisher, white-label, marketplace, and partnership guidance.
These flows help you collect the right details before contacting support, which can make the first reply more actionable.
These are the questions families and teams most often need while getting started, learning, or managing an account.
Select Start Free Trial and complete the guided signup flow. You’ll enter your email, add learner details, choose a plan, and complete enrollment before entering the curriculum.
The ready-to-use curriculum is designed for children Ages 3–6, from preschool and Pre-K through kindergarten readiness and early kindergarten skills.
It is a flexible five-part readiness path across words and stories, numbers and patterns, science and curiosity, creativity and movement, and feelings, focus, and routines.
The current Individual Curriculum plan includes one profile, while the current Family plan includes up to three. Review the Pricing page for the latest plan details.
Current Curriculum plans include a 7-day free trial. The signup flow shows the selected plan and post-trial amount before checkout is completed.
Open Manage Subscriptions while signed in and follow the cancellation steps. Review the confirmation for the date your access ends.
Use a desktop, laptop, iPad, Android tablet, or another supported device with a current version of Chrome, Firefox, Safari, or Edge.
Include the account email, device, browser version, page or lesson name, a clear description, and a screenshot when possible. Never send your password or full payment-card details.
For the fastest reply, include your account email, audience or organization, device and browser, the page or lesson involved, and a screenshot when possible. Never send your password or full payment-card information.